Frequently Asked Questions

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How much do Alchemy Crystal Singing Bowls® cost?

They start at $699 for the lowest tier. The price is determined according to specific conditions such as the type of bowl, alchemy and size, as well as the note.

Are Classic Frosted Singing Bowls available?

Unfortunately, we do not offer Classic Frosted Singing Bowls for immediate purchase. If you are interested in placing an order, please initiate a request through our Contact page.

How is the specific note produced?

Each bowl manifests its own unique tuning and note after production is complete. The created variations are influenced by several factors such as the bowl’s shape, diameter size, height, and thickness.

Are they tuned to 432 Hz?

We use both 432 Hz and the standard 440 Hz tuning systems. We can help you identify every bowl’s note in reference to either or both frequencies and more.

Please reach out to us through our Contact page if you are looking for a particular note in either tuning so we may assist you in your search.

Is shipping included?

No, shipping is not included and will be charged separately. Each bowl is carefully packed, shipped, and insured. Cases in various materials are also available for an additional price to ensure safety in transit.

Shipping costs are calculated depending on the overall package weight + dimensions and your delivery address. If you are local to Orange County, California and interested in scheduling an in-person pick up instead, please message us through our Contact page to make an appointment.

Do you ship internationally?

Yes, we ship worldwide! However, we do not accept liability for any international custom import fees and you will be accountable for fulfilling the necessary payments in order for the shipment to be released.

I’m interested in purchasing a bowl/set, but where do I start?

Amazing! You have come to the right place and we are so happy to serve you! Please schedule a complimentary Crystal Clarity Consultation through our Contact page so we can get you started!

Once we've confirmed your appointment, you will receive an intake form to fill out prior to our meeting so we can get crystal clear on your specific needs and intentions. This tremendously helps us prepare efficiently for your consultation and allows us to make the most out of our time together. We truly appreciate your cooperation!

During your 1-hour appointment, we will guide you through the process of intentionally finding the right bowl or creating a harmonized set together. Appointments can be held in-person, via phone/video call, or online meeting, based on your own preference and convenience.

What is included with the bowls?

All singing bowl purchases come with a mallet of your choice (suede or silicone material) and O-Ring so you will be ready to play as soon as possible!

Cases in various materials are available for purchase separately.

How do I take care of my bowls?

As amplifiers of energy, it’s important to take care of your bowls so they can best take care of you. Always handle them with the utmost love and care!

Occasionally, you may want to clean your bowls by gently wiping down the surface with a cotton fabric and some water, or microfiber cloth to remove excess oils. If needed, you can also use a mild soap to get rid of other unwanted buildup from extensive use.

Never use abrasives or harsh chemicals!

How do I travel with my bowls?

We have Crystal Tones® Silk, Ballistic, and Hard Cases available in various sizes to help protect your bowls in transit.

We highly recommend purchasing any of these carrier options for safety and reassurance if you plan on transporting your bowls around.

I broke my bowl! Are you able to help me fix it?

We are so sorry to hear that and hope we can help! If the bowl can be fixed, the Bowl Specialist will do the repair. This may take up to 8-12 weeks in production. You must send back the damaged piece with the authentication code.

Repair costs vary depending on the severity of the breakage.

Due to the nature of the repair process, please be aware that fixing the bowl is not completely guaranteed. It can also drastically change the overall look and sound once it's been morphed into a fixed piece.

If you need assistance with a broken bowl, please let us know through our Contact page.

What is your return policy?

Return/Exchange Policy: Please be advised that we do not allow returns or offer refunds. We only accept a one-time exchange for store credit within 30 days of purchase.

If you miss this 30-day period, we will still permit exchanges within 90 days of purchase, but will be subject to a 15% restocking fee. Store credit is valid for 12 months from the date it was issued.

To receive a full credit for the exchange, the item must be in perfect condition with all labels attached. If we have to clean the item, it will still be subject to the 15% restocking fee, even if the exchange is within the 30-day period. The 15% restocking fee is calculated based on the purchase price of the item being exchanged and will be deducted from the total amount of the exchange price applied as store credit.

You will be responsible for all return shipping costs and any damages upon our receipt.

We reserve the right to decline an exchange request if it has passed the 90-day period or if the item is damaged.

Thank you so much for your patience and understanding. We greatly appreciate your support in our small business!